our ageing Netcomm Wireless modem/router has been in use since before the NBN was rolled out. Perhaps it needs to be upgraded as Swoop Broadband can't fix our voice connectivity problem. No-one has been able to contact us by phone for ages. If the problem isn't the modem. it has to be an NBN Co issue or Swoop's bungle.
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The problem seems to be over. We needed to change SIP setting for Registration Expire Timeout to 120 . Now calls are getting through. The question remains, if it was so easy, why didn't Swoop Broadband tell us weeks or months ago? Presumably ISP stands for Internet Stupidity Protocol.
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